Nota prawna
Welcome to Afrofa! These Terms of Service ("Terms") govern your use of our website www.afrofa.com ("Website") and the services provided by Afrofa ("Company," "we," "our," or "us"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. General Information
1.1. Company Details: Afrofa operates within the European Union and complies with applicable EU laws and regulations. 1.2. Eligibility: You must be at least 18 years old or have parental/guardian consent to use this Website. 1.3. Changes to Terms: We reserve the right to modify these Terms at any time. The updated version will be posted on the Website with an effective date. Continued use of the Website constitutes acceptance of the changes.
2. Products and Orders
2.1. Product Descriptions: We strive to provide accurate descriptions and images of our products, but minor variations may occur. 2.2. Pricing & Availability: Prices are listed in [EUR/other currency] and include VAT where applicable. We reserve the right to modify prices at any time. Availability is subject to stock levels. 2.3. Order Confirmation: After placing an order, you will receive a confirmation email. This does not constitute acceptance of your order, which is confirmed upon dispatch. 2.4. Payment: Payments must be made through our secure payment gateway. We accept major credit/debit cards and other payment methods as displayed at checkout.
3. Shipping & Delivery
3.1. Shipping Policy: We deliver to addresses within the European Union and around the world. Estimated delivery times are displayed at checkout. 3.2. Delays: We are not responsible for delays due to customs, courier issues, or unforeseen circumstances. 3.3. Customs & Duties: International orders may be subject to customs fees, which are the responsibility of the customer.
4. Returns & Refunds
4.1. Right of Withdrawal: As per EU consumer protection laws, you have 14 days from receiving your order to request a return without providing a reason. 4.2. Return Conditions: Items must be unworn, unwashed, and in their original condition with tags attached. 4.3. Refunds: Refunds are processed within 14 days of receiving the returned item. Shipping fees are non-refundable unless the item is defective. 4.4. Exchanges: We currently do not offer exchanges. To swap an item, return it and place a new order.
5. User Accounts & Conduct
5.1. Account Registration: You may create an account to track orders and receive special offers. You are responsible for keeping your login credentials secure. 5.2. Prohibited Activities: You agree not to engage in fraudulent transactions, disrupt Website operations, or violate any applicable laws.
6. Intellectual Property
6.1. Ownership: All content on the Website, including logos, images, text, and designs, is owned by Afrofa or licensed for use. 6.2. Restrictions: You may not copy, distribute, or commercially exploit any content without written permission from Afrofa.
7. Privacy & Data Protection
7.1. Privacy Policy: Your personal data is collected and processed in accordance with our Privacy Policy, compliant with the General Data Protection Regulation (GDPR). 7.2. Cookies: Our Website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings.
8. Liability & Disclaimers
8.1. Limitation of Liability: Afrofa is not liable for indirect damages, loss of profits, or business interruptions resulting from the use of our Website or products. 8.2. Force Majeure: We are not responsible for delays or failure to perform due to events beyond our control (e.g., natural disasters, strikes, government actions).
9. Governing Law & Dispute Resolution
9.1. Applicable Law: These Terms are governed by the laws of the European Union and the country where Afrofa is registered. 9.2. Dispute Resolution: Disputes shall be resolved amicably. If unresolved, you may use the EU Online Dispute Resolution (ODR) platform.
10. Contact Information
For inquiries, please contact us at:
- Email: store.afrofa@gmail.com
Thank you for shopping with Afrofa!
Last Updated: 01.01.2025
Effective Date: 01.01.2025